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Business Analyst - Workforce Ready


Indianapolis - Indiana - USA, Lowell - Massachusetts - USA



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As the Business Analyst for Workforce Ready Professional Services, you’ll work with our leadership team to evaluate and measure performance metrics and business processes. The ideal candidate will use strong analytical, problem solving, and communication skills on a daily basis to help identify trends and efficiency opportunities while managing the business reporting for Global Professional Services. The ideal candidate is someone who takes initiative, is creative, and has the ability to draw conclusions from a variety of data and metrics.

Essential Functions:
• Compile, analyze and track operational data/metrics for Global Professional Services delivery teams, as well as for the Partner program as directed by leadership
• Provide high level and detailed reporting and analysis to operational teams and management
• Identify patterns and anomalies in the data/metrics to formulate conclusions regarding operational efficiency
• Participate in defining business requirements and evaluating business processes to enhance current practices based on conclusions drawn from analyzed data/metrics
• Work with cross-functional teams to ensure proper usage of and adherence to internal systems
• Engage in efficiency and process enhancement projects, delivering the data driven insight required to measure success
• Maintain a high level of confidentiality related to all proprietary and financial matters of the company and our clients
• Perform other duties as required


• 2 plus years of related work experience in operations/finance
• Bachelor’s Degree required - Business, Economics, or IT preferred
• Advanced Microsoft Excel Experience preferred
• Established analytical skills and attention to detail
• Demonstrated ability to understand data trends and articulate recommended solutions
• Record of effectively managing multiple work assignments and projects
• Proven ability to creatively solve problems utilizing data sets and business acumen
• Experience with MS SQL Tools and Power BI preferred
• Knowledge of and/or OpenAir is a plus

Corporate overview

You’re empowered when you’re a Kronite. 

Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic, and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognize the need to maintain a healthy work-life balance – to live inspired. In fact, it’s expected! You’ll soon learn that we take work and fun seriously. No matter what position you hold at Kronos, you’re a Kronite. And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond. Want to learn more about our culture? Follow us on Twitter @work4kronos. #MyWorkInspired

Kronos is a global provider of workforce management and human capital management cloud solutions. Kronos’ industry-specific workforce applications are purpose built for businesses, healthcare providers, educational institutions and government agencies of all sizes. Tens of thousands of organizations – including half of the Fortune 1000® - and more than 40 million people in over 100 countries use Kronos every day. 

EEO Statement

Kronos is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability or any other basis protected by federal, state or local law.

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

Kronos participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.