Skip to content


Transcend the day-to-day work experience. Work inspired.

Business Analyst, Sales


Lowell - Massachusetts - USA



Ref #:

Apply >


The Business Analyst role will support our Inside Sales (ISR) team. The person in this role will perform moderately complex analyses of business goals, financial data, objectives, and needs of the general business environment. The person in this role will utilize advanced systems skills, understanding of sales tools, and the ability to collect, analyze, and interpret a wide variety of sales data in order to increase Inside Sales effectiveness.

• Define and measure Inside Sales business performance through Salesforce
reporting and analysis, such as ISR Pipeline variance, ISR activity, pipeline
progression, pipeline growth, close/win rates, close/lost details
• Reporting and processing of ISR Returns, RMA’s, and clawback’s
• Manage territories through conducting territory research, defining territories
based on ‘go to market’ definitions, pro-actively review and work with Sales
Effectiveness to ensure equitable territories, and review LDR Activity vs.
Territory analysis
• Partner with Director/Sales Managers on forecasts and manage changes as
needed in Salesforce
• Manage financials to include tracking revenue, create dashboard and advice
management on monthly goals, partner with Finance for reporting
• Submit and manage budgets by researching variances and create reporting to
provide insights to management to support achieving the budget
• Prepare Quarterly Review Ops package; including significant wins/losses,
competitive info, closed/won revenue, Y/Y, Q/Q analysis
• Maintains Sales Rep Territories in Sales Force
• Researches accounts to keep account assignment up to date


• 3-5+ years of experience in a Business Analyst role, or similar role
• Bachelors degree in business administration, sales and/or marketing, or
equivalent experience Experience working with Sales Force preferred
• Excellent analytical skills
• Excellent written and verbal communication, with active listening and
summarization skills
• Ability to proactively influence, advise, and collaborate with the sales teams
• Excellent judgmental, interpersonal, communication skills and follow-through,
Ability to work in a team environment and cross-functionally
• Proficient in Microsoft Office including Excel, Word, and PowerPoint


Corporate overview

You’re empowered when you’re a Kronite. 

Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic, and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognize the need to maintain a healthy work-life balance – to live inspired. In fact, it’s expected! You’ll soon learn that we take work and fun seriously. No matter what position you hold at Kronos, you’re a Kronite. And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond. Want to learn more about our culture? Follow us on Twitter @work4kronos. #MyWorkInspired

Kronos is a global provider of workforce management and human capital management cloud solutions. Kronos’ industry-specific workforce applications are purpose built for businesses, healthcare providers, educational institutions and government agencies of all sizes. Tens of thousands of organizations – including half of the Fortune 1000® - and more than 40 million people in over 100 countries use Kronos every day. 

EEO Statement

Kronos is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.