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Benefits Specialist (Temporary)


Alpharetta - Georgia - USA, Remote - - USA



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Seeking a Benefits Specialist to join our Managed Services Benefits team. In this position, you will be responsible for providing operational support of the entire employee benefits life cycle. The position will include oversight of many key operational tasks that are part of the overall UMS Benefit Services lifecycle. Must have a proven track record of being able to work effectively in a task-oriented environment with a high attention to detail and quality of work output.

Primary/Essential Duties and Key Responsibilities:

● Process the following items for multiple customers in a timely manner with a high level of customer service and quality: Life events, new hires, haste enrollments, Evidence of Insurability (EOI) forms, dependent eligibility verification, work status events, appeals, HSA administration, appeals
● Quality audit check all plan rates during Open Enrollment/Renewal process for multiple customers.
● Complete customer data audits based on pre-defined Standard Operating Procedures (SOPs)
● Drive to specialize in certain tasks
● Ability to successfully track time spent on tasks/activities and follow departmental protocols
● Identify process improvement opportunities based on current workflows in the department and communicate with leadership

Required Qualifications:

● Commitment to excellence and high standards; demonstrates the ability to hold self and others accountable for delivered work
● Self-starter who is motivated to succeed
● Confident and professional communicator
● Ability to work collaboratively with Peers
● Strong and professional communication skills, both oral and written
● Strong organizational skills
● Ability to manage many priorities effectively
● Ability to follow operational standard procedures effectively and efficiently
● Versatility, flexibility, and a willingness to work within constantly changing priorities with high enthusiasm, drive and passion
● Ability to work independently and/or as a team
● Acute attention to detail
● Proficient using the Google Suite of software to include: Google Sheets, Google Docs and GMail.
● Excellent judgment with the ability to make timely and sound decisions

Physical Requirements:
● No unique physical demands required for this job. 

Travel Requirements:
● None

This job description has been written to provide an accurate reflection of the current job and to include the general nature of work performed. It is not designed to contain a comprehensive detailed inventory of all duties, responsibilities, and qualifications required of the employees assigned to the job. Management reserves the right to revise the job or require that other or different tasks be performed when circumstances change.

Ultimate Software will reasonably accommodate employees with disabilities as defined by the Rehabilitation Act of 1973, the Americans with Disabilities Act (ADA) and other appropriate statutes. If you are an applicant and need a reasonable accommodation when applying for job opportunities within the Company or request a reasonable accommodation to utilize the Company’s online employment application, please contact

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Preferred Qualifications:

● Bachelor’s degree (B.A.) or an equivalent combination of education and experience
● Experience with Benefit Administration Software and/or other HCM Benefits Administration technology solutions is preferred

Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.