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Transcend the day-to-day work experience. Work inspired.

Associate Manager, Services Enablement

Location:

Remote - - None

Function:

Professional Services and Consulting

Ref #:

20190003815
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Description

Are you passionate about helping others succeed through learning? The Associate Services Learning Manager will assist in driving creation of effective learning and enablement programs that support Kronos’ Global Professional Services Organization and Kronos Partners. As a member of the Global Services Enablement Learning team, you will manage a team of instructional designers who design, develop, and deliver ground-breaking learning content. You will work closely with stakeholders and subject-matter experts to create, manage, and execute curriculum plans and learning programs designed to accelerate readiness to deliver Kronos solutions, support professional growth, and contribute to successful customer experiences.

• Assist in creating, managing, and executing learning programs across Kronos Workforce Management platforms
• Manage the work of instructional designers
• Manage learning projects
• Foster collaboration and partnership among team members to drive successful execution of learning projects and deliverables
• Participate in release cycle enablement planning with key, cross-functional teams and stakeholders to ensure curriculum plans and deliverables are clearly captured and aligned
• Prepare and deliver presentations and reports related to curriculum plans, deliverables, and other training-related information
• Conduct learning needs analysis, assessment, evaluation strategies, and plans

Qualifications

• Bachelor’s degree in Education, Instructional Design, Learning & Development, or related field desired; Master’s degree a plus
• 7+ years of experience managing curriculum design and development
• 3+ years of experience managing people
• Demonstrated success in leading curriculum design and development initiatives on a global scale
• Knowledge of Cloud/Saas and workforce management solutions preferred; Kronos solution knowledge a plus
• Strong program and project management skills
• Strong knowledge of adult learning, experiential learning, blended/hybrid learning design
• Experience with learning technology and course development tools, including LMS, Adobe Creative Suite, Articulate 360, Camtasia
• Highly proficient in MS Office
• Able to handle queries/escalations from management and Professional Services leadership
• Excellent communication and presentation skills
• Able to travel up to 20%

Corporate overview

You’re empowered when you’re a Kronite. 

Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic, and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognize the need to maintain a healthy work-life balance – to live inspired. In fact, it’s expected! You’ll soon learn that we take work and fun seriously. No matter what position you hold at Kronos, you’re a Kronite. And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond. Want to learn more about our culture? Follow us on Twitter @work4kronos. #MyWorkInspired

Kronos is a global provider of workforce management and human capital management cloud solutions. Kronos’ industry-specific workforce applications are purpose built for businesses, healthcare providers, educational institutions and government agencies of all sizes. Tens of thousands of organizations – including half of the Fortune 1000® - and more than 40 million people in over 100 countries use Kronos every day. 

EEO Statement

Kronos is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.