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Associate Manager, IT


Noida - None - India



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As an Associate QA Manager you will provide leadership, direction and technical guidance to the QA staff in the analysis, design, testing and deployment of Kronos, internal IT business systems. You will oversee all aspects of quality assurance including establishing and publishing metrics, applying industry best practices and processes to ensure quality goals are met. You will maintain ultimate responsibility for assuming all internal IT applications do not contain defects and are compliant with business requirements and technical specifications. You will act as offshore key point of contact for all assigned QA aspects of projects and enhancement releases, providing QA Services. You will help ensure we attract, train, and retain top QA talent and to build a top-performing QA Team.

Supervisory and Technical Guidance and execution
• Provides necessary definition, development and deployment of the Kronos IT Business Systems quality assurance strategy, addressing all phases of software development lifecycle
• Directly supervises Quality Assurance Analysts including the preparation and delivery of staff performance evaluations and career development activities.
• Perform system administration activities on the HP QC/ALM tool
• Manages department and overall expectations pertaining to setting accurate schedules, costs and resources
• Ensures delivery against QA department goals and objectives, i.e. meeting commitments and coordinating overall quality assurance schedule
• Sets a high bar for performance
• Works with peers in the technology leadership team to coordinate activities and solve issues as they arise
• Reassigns work to QA staff where in events where underutilized
• Provide hands on test planning and test execution on any of the internal software applications like Oracle EBS, Sales Force, Open Air, Concur, Flexera, TRR, Data Warehouse, and Cognos applications.

Process Management:
• Manages the planning and execution of IT testing efforts, including all associated resources to meet committed delivery dates
• Provides effective communication regarding issues, objectives, initiatives and performance to plan
• Ensuring test standards are followed within HP QC/ALM and SalesForce Agile Accelerator
• Assists in providing and executing on the automation roadmap
• Ensures test cases are prepared for future automation
• Ensures QA test progress reports are accurate and submitted on a timely basis
• Assist in developing new or modifying existing QA processes that will improve efficiencies
• Approve QA deployments during offshore hours


• Overall 7-10 years with 4+ years of relevant experience and 2 years of managing a QA team and hands on experience with tests process and execution
• Solid communication, interpersonal and leadership skills and experience working in dynamic and collaborative international work environments
• Ability to attract, engage and retain top talent
• Fundamental knowledge of design and development of Automation frameworks and Automation Testing Strategies
• Strong fundamental knowledge of integrated financial systems testing, ie Invoicing, AR, shipping to financial reporting using tools such as Oracle EBS or Sales Force, etc.
• Proven work experience within a global setting
• Must be very hands on planning, executing, managing and passionate about technology and quality.
• BS/BA degree in Computer Science or related discipline or equivalent experience
• Strong verbal and written communication skills

Corporate overview

You’re empowered when you’re a Kronite. 

Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic, and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognize the need to maintain a healthy work-life balance – to live inspired. In fact, it’s expected! You’ll soon learn that we take work and fun seriously. No matter what position you hold at Kronos, you’re a Kronite. And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond. 

Kronos is a global provider of workforce management and human capital management cloud solutions. Kronos’ industry-specific workforce applications are purpose built for businesses, healthcare providers, educational institutions and government agencies of all sizes. Tens of thousands of organizations – including half of the Fortune 1000® - and more than 40 million people in over 100 countries use Kronos every day. 

EEO Statement

Kronos is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.