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Assoc Mgr, Cloud Systems Operations


Noida - None - India



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The duties of the Cloud Associate Manager are to ensure effective and efficient delivery Design and implement short and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements. Develop, implement, and maintain policies, procedures, and associated training plans for infrastructure administration and establish KPIs for service level agreements. This role ensures that all services are delivered according to best practice ITIL based policies, procedures and standards.

•Participate in the development of cloud infrastructure strategies in collaboration with the cross functional stakeholders.
•Conduct research and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts.
•Manage and set priorities for maintenance, development, and evaluation of all infrastructure systems, including security and implementations
•Work with network team on performance and provide network performance statistics and reports; develop strategies for maintaining network infrastructure.
•Test server performance and provide network performance statistics and reports; develop strategies for maintaining server infrastructure.
•Establish and maintain regular communications with the peers and decision-makers, and stakeholders, regarding pertinent infrastructure activities.
•Practice IT asset management, including maintenance of component inventory and related documentation.
•Manage new implementation, including assigning, creating task and delivery dates


•8 - 12 years’ experience managing and delivering infrastructure design and operational excellence in a 24x7x365 hosted environment supporting enterprise Applications.
•Exceptional knowledge of service and application delivery, as well as successful service level agreement accomplishments.
• Experience in mentoring and managing small team, bringing of an infrastructure team, preferably in a global environment.
•Strong experience in systems scaling and best of breed architecture in a hosted environment, including knowledge of application integration, scaling of SAN technologies, network scaling preferably in a Cisco environment, server scaling with knowledge of current and emerging system trends, and application scaling
•Hands-on experience in performance tuning and capacity planning.
•Knowledge of BigFix or nay other patching tool, vulnerability remediation, customer implementation, understanding of MS patching process.
•Application support experience with Virtualization and Windows (add-on Linux).
•Experience in interpreting the applicability of local and federal laws/regulations to company operations.

Corporate overview

You’re empowered when you’re a Kronite

Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic, and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognize the need to maintain a healthy work-life balance — to live inspired. In fact, it’s expected! Whether you’re playing foosball in one of our game rooms, working up a healthy sweat in group fitness classes, or videoconferencing with Kronites thousands of miles away, you’ll soon learn that we take work and fun seriously. No matter what position you hold at Kronos, you’re a Kronite. And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond.


Kronos is the global leader in workforce management solutions that enable organizations to control labor costs, minimize compliance risk, and improve workforce productivity. Tens of thousands of organizations in 100 countries – including more than half the Fortune 1000® - use Kronos time and attendance, scheduling, absence management, HR and payroll, hiring, and labor analytics applications.  Kronos customers include enterprises large and small across diverse industries worldwide including retail, hospitality, healthcare, manufacturing, public sector, services, and distribution.


Kronos is a privately held company and was founded in 1977. Headquartered in Chelmsford, Massachusetts, Kronos employs more than 5,000 people worldwide.


Kronos is an Equal Opportunity Employer.

EEO Statement

Kronos is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.