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Transcend the day-to-day work experience. Work inspired.

Kronos Workforce Ready Application Consultant

Location:

Brisbane - Queensland - Australia, Kew/Melbourne - Victoria - Australia, Macquarie Park - New South Wales - Australia

Function:

Professional Services and Consulting

Ref #:

201701416
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Description

An opportunity to join us as an Application Consultant on our hugely successful Workforce Ready product – specifically designed for small to medium sized enterprises.

Your superior customer service skills alongside your experience working with human resources or payroll solutions will ensure your success in this role and could offer potential to progress quickly within our expanding organisation.

Responsibilities include:
• Consulting and implementing our Workforce Ready solution. Developing solutions using the Kronos workforce management software that meets customer requirements
• Facilitating workshops to identify requirements, documenting the requirements and developing prototypes to use to confirm requirements back to the customer
• Assisting the customer with testing, understanding the solution and hand holding (application orientation) during handover of the system
• Consulting customers on system configuration, industry specific features and system processes and procedures
• Communicating with customers in a timely, professional manner and escalating issues to the Project Manager as necessary

Qualifications

Ideally, you’ll have:
• Excellent oral and written communication skills
• Flexibility to work US hours to support on major releases and upgrades
• Proven experience working with integration or implementations of Cloud based systems
• Excellent technical understanding of Operating Systems, networking technologies, software applications and communication protocols
• Willingness to travel to customer sites as needed

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Corporate overview

You’re empowered when you’re a Kronite. 

Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic, and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognize the need to maintain a healthy work-life balance – to live inspired. In fact, it’s expected! You’ll soon learn that we take work and fun seriously. No matter what position you hold at Kronos, you’re a Kronite. And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond. 

Kronos is a global provider of workforce management and human capital management cloud solutions. Kronos’ industry-specific workforce applications are purpose built for businesses, healthcare providers, educational institutions and government agencies of all sizes. Tens of thousands of organizations – including half of the Fortune 1000® - and more than 40 million people in over 100 countries use Kronos every day. 

EEO Statement

Kronos is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.