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Application Consultant - Time & Labor

Location:

Pembroke Pines - Florida - USA, Remote - - USA

Function:

Professional Services and Consulting

Ref #:

20190004205
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Description

The Application Consultant (AC) is a key implementation resource, responsible for analyzing customer business requirements and processes and implementing optimal Kronos solutions for customers. The AC is also responsible for working with the Kronos Project Manager to meet project delivery milestones and budgets.

The AC will work in highly complex environments, requiring complex multi-product solutions and integration with other third-party products. The AC will also need to be highly adaptive to different customer environments and be able to independently handle discussions with project stakeholders and senior management. The AC will utilize the defined implementation process to meet the established implementation milestones and targeted completion dates.

Responsibilities include:

• Design and configure the best solution for the customer requirements leveraging Industry Best Practices and standard Kronos configuration elements.
• Consult with customers on system configuration, industry specific features, system processes and procedures.
• Conduct requirement assessment workshops with customer team members and stakeholders.
• Prepare functional and technical solution design documents, configure and deliver the solution to the customer.
• Work with the project managers to align with project milestones and ensure timely delivery.
• Communicate with customers in a timely, professional manner and escalate issues to the Project Manager as necessary.
• Support the customer with their testing, provide training to customer to facilitate knowledge transfer and understanding of the solution.
• Portray a positive, proactive and professional work ethic to the customer.
• Maintain Customer Satisfaction and referenceability for every customer.

Qualifications

• Bachelor’s degree or equivalent in a Computer Sciences or related field.
• 5 plus years of experience in implementing Time and Labor Collection software products required.
• Experience with requirements gathering, solution design and implementation required.
• Prior experience in supporting functional testing, integration testing and User Acceptance Testing required.
• Strong interpersonal skills to interface with co-workers and customers and manage specific tasks to completion with minimal direction.
• Ability to collaborate with clients, identify engagement follow-on opportunities, and a strong desire to excel.
• Excellent verbal and written communication skills.
• Excellent customer service skills.
• Experience working with SQL relational database management systems. SQL scripting knowledge a plus.
• Experience implementing Time and Labor Collection solutions in Manufacturing or Aerospace & Defense industry a strong plus.
• Ability and willingness to travel up to 50% as needed.
• The ideal candidate will be located in/around the Pembroke Pines, FL area

Corporate overview

You’re empowered when you’re a Kronite. 

Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic, and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognize the need to maintain a healthy work-life balance – to live inspired. In fact, it’s expected! You’ll soon learn that we take work and fun seriously. No matter what position you hold at Kronos, you’re a Kronite. And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond. Want to learn more about our culture? Follow us on Twitter @work4kronos. #MyWorkInspired

Kronos is a global provider of workforce management and human capital management cloud solutions. Kronos’ industry-specific workforce applications are purpose built for businesses, healthcare providers, educational institutions and government agencies of all sizes. Tens of thousands of organizations – including half of the Fortune 1000® - and more than 40 million people in over 100 countries use Kronos every day. 

EEO Statement

Kronos is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.