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Application Consultant - Technical Upgrades


Remote - - USA


Professional Services and Consulting

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As an Application Consultant on the Technical Upgrade team you will be responsible for the following:

• Engage with our clients to understand their business needs regarding the Workforce Central (WFC) products and upgrade processes
• Prepare Cloud environments for customer review, validation and training
• Redeployment of Interfaces and building of navigators
• Develop, deliver and review Open Project Testing Workbook with customer
• Provide customer team support and leverage your product knowledge to consult on best practices and assist clients with completing a successful upgrade following the Initiate, Collaborate and Adopt phases
• Work cross-functionally and within a team on new client implementation, upgrade, and change order projects related to the WFC software
• Provide significant transfer of product knowledge to customer
• Using professional concepts, implement software in various environments.
• Configure software applications.
• Analyze enhanced requirements and creating process documentation, diagrams and feature specifications.
• Advise customers on system configuration, industry specific features and system processes and procedures.
** this is a remote based position **


• 3-5+ years WFC experience preferred
• Demonstrated ability to work in a team environment
• Demonstrated ability to troubleshoot technical issues
• Proven history of success with customer service
• Experience on Kronos Cloud, Paragon, Open Project, Smart Sheets, Excel preferred

Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Kronos, a UKG Company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability or any other basis protected by federal, state or local law.

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

Kronos participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.