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Application Consultant III

Location:

C.V. Raman Nagar Bangalore - None - India

Function:

Professional Services and Consulting

Ref #:

201702065
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Description

The Application Consultant (AC) is a key implementation resource, responsible for analyzing customer business processes and for implementing optimal Kronos solutions for customers. The AC is also responsible to meet project delivery milestones and budgets.

The Application Consultant will work in highly complex environments, requiring complex multi-product solutions, customization and integration with other third-party products. The AC will also need to be highly adaptive to different customer environments and be able to independently handle discussions with senior management.

Responsibilities include: -

• Design the solution best fit for the customer requirements leveraging Industry Best Practices, while limiting deviations from standard Kronos functionalities which would involve Kronos WFC Configurations, interface development and reports development.
• Consult customers on system configuration, industry specific features and system processes and procedures.
• Driving requirement assessment workshops with senior members of the customer organization.
• Preparing functional and technical solution design documents and “Configuring” and delivering the solution to the customer.
• Work with the project managers to align with project milestones and ensure timely delivery
• The AC will communicate with customers in a timely, professional manner and will escalate issues to the Project Manager as necessary.
• Assisting the customer with testing, understanding the solution and hand holding (application orientation) during handover of the system.
• AC will portray a positive, proactive and professional work ethic to the customer and the people he or she interacts with on a daily basis. Creating and maintaining Customer Satisfaction and reference ability of customers is a primary goal for the position.
• Travel to customer locations would be needed as per project requirements

Qualifications

• Bachelor’s degree or equivalent in a Computer Sciences or related field.
• Kronos implementation experience in configuration of workforce timekeeper/Workforce Scheduler/Forecasting/Integration manager modules is highly desirable.
• 5-8 years of overall experience, with extensive experience implementing or supporting enterprise software applications and hardware used in web environments.
• Experience with requirement gathering, solution design and implementation
• Prior experience in supporting functional testing, integration testing and UAT preferred
• Experience in delivering quality, on-time technology and business solutions to a diverse customer base preferably in India.
• Solid interpersonal skills to interface with co-workers and customers and manage specific tasks to completion with minimal direction.
• Ability to collaborate with clients, identify engagement follow-on opportunities, and a strong desire to excel.
• Excellent verbal and written communication skills.

Additional skills preferred:
•Experience in 3-tier web based technology and Java
•SQL 2008 / 2012
•Windows Operating System: 2008, 2012 Server

Optional: The AC will expand their knowledge of Kronos’ product line through self-study, attend classes and/or participating in Virtual Training.

Corporate overview

You’re empowered when you’re a Kronite. 

Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic, and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognise the need to maintain a healthy work-life balance – to live inspired. In fact, it’s expected! You’ll soon learn that we take work and fun seriously. No matter what position you hold at Kronos, you’re a Kronite. And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond. 

Kronos is a global provider of workforce management and human capital management cloud solutions. Kronos’ industry-specific workforce applications are purpose built for businesses, healthcare providers, educational institutions and government agencies of all sizes. Tens of thousands of organisations – including half of the Fortune 1000® - and more than 40 million people in over 100 countries use Kronos every day. 

EEO Statement

Kronos is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.